Last updated: January 2026

1. Introduction

This Refund & Cancellation Policy applies to all paid courses, mentorship programs, and certification programs purchased via futurespex.com.

2. EU Digital Content & Distance Sales

Under EU law, digital course content may be exempt from standard 14-day withdrawal once access has begun or course materials have been downloaded.

3. Refunds for Instructor-Led Courses

Refund eligibility:

• 100% refund if cancellation is requested 14+ days before course start
• 50% refund if cancellation is requested 7–13 days before course start
• No refund if cancellation is requested under 7 days before course start

4. Refunds for Self-Paced Courses

Self-paced digital content is non-refundable once access is granted, unless legally required under consumer protection laws.

5. Cancellations by FutureSpex

If FutureSpex cancels a course, students may choose between:

• Full refund, or
• Enrollment in a future cohort at no additional cost

6. No-Show Policy

Failure to attend without cancellation does not qualify for refund.

7. Processing Times

Approved refunds are issued within 14 business days using the original payment method.

8. How to Request a Refund

Refund requests must be submitted via email:
academy@futurespex.com